To remove a car from TripWip, request its removal through the removal form. The team processes the request and lets you know by email once it's done. If you only want to stop receiving bookings for a while, we recommend asking us to pause the listing instead of removing it: both options go through the same form, but a pause lets you reactivate the car easily later on.
How do I request the removal or the pause of my car?
Both options are handled in the same place: the removal form. There you tell us whether you want to remove the listing or pause it temporarily.
Once we receive the request, the TripWip team processes it and notifies you by email as soon as it is applied.
What is the difference between removing and pausing the listing?
They are two different options, and it is worth choosing the one that best fits your situation:
Removing the listing is permanent. If you want to offer that car on TripWip again in the future, you have to publish it from scratch (entering the details again and going through the verification process).
Pausing the listing deactivates your car temporarily: you stop receiving bookings, but you can reactivate it whenever you want without publishing it again.
So if what you want is to stop operating for a set period (a personal trip, extended maintenance, deciding whether to continue, and so on), we recommend asking for a pause rather than a removal.
What happens to my active or upcoming confirmed bookings?
When you request the removal or the pause of your car, every active or upcoming confirmed booking is cancelled automatically.
Before sending the request, it is worth checking your calendar and considering whether to wait until the bookings in progress are over, so you don't cancel on drivers who had already booked.
How long does the process take?
Once the TripWip team receives the request, it processes it and notifies you by email as soon as the removal or the pause is applied. There is no fixed timeframe, but the team works to resolve it as quickly as possible.
Can I remove just one car if I have several published?
Yes. If you have more than one car published on TripWip, you can ask us to remove or pause just one of them, without affecting your other listings or your host profile.
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