Once your account has been approved as a driver on TripWip, the profile photo cannot be changed. This policy is there to keep the platform safe and trustworthy, because the profile photo is a key part of identifying approved drivers.
Why can't the profile photo be changed?
The profile photo is part of the identity verification process TripWip carries out when it approves a driver account. Allowing changes afterwards could compromise the integrity of that verification and the trust of other users.
What if I need to update my profile photo?
If you think there is a valid reason to update your profile photo, we recommend contacting TripWip support for more information or help. Bear in mind, though, that the current policy does not allow changes once the account has been approved.
If you have more questions about verifying your profile, or about anything else, take a look at our help section or contact support.
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