When you lend your car on TripWip, it's driven by the driver who made the booking, not you. But some violations —especially those detected by cameras and radars— are sent automatically to the vehicle's registered owner (you), because the camera only sees the license plate, not who was driving.
The good news: the law lets you transfer that violation to the actual driver, both the fine and any license points. Here's how, step by step.
1. Identify what type of fine it is
Not all fines are the same. This determines what you need to do:
Type of violation | Who ends up responsible | Do you need to do anything? |
Stop with an officer present (checkpoint, breathalyzer test, roadside stop) | The driver identified themselves on the spot with their license → the ticket is issued in the driver's name. | No. It's already in the driver's name. |
Camera ticket / automatic detection (radar, red-light camera, toll/TelePASE, improper parking) | It's sent to you as the car's registered owner. | Yes. You need to file a challenge identifying the driver. |
Most of the fines that raise questions are camera tickets. Those are the ones you'll need to transfer.
2. Before the due date: file a challenge, don't pay
When you get a fine you have two options, and both have to be handled before the due date shown on the notice:
Paying the voluntary payment → you're accepting the violation. It stays in your name and the points (if any) go on your license. Once you've paid, it can no longer be transferred to the driver.
Filing the challenge → you contest the fine and transfer it to the actual driver. This is the right option when the violation wasn't yours.
Important: "not paying" does not mean "doing nothing". If you let the due date pass without paying or filing the challenge, the debt is consolidated in your name, accrues surcharges and can escalate. The rule is: instead of paying, file the challenge within the same deadline.
The right order is:
You receive or spot the camera ticket.
You ask TripWip for the support letter with the trip information (see below).
You file the challenge identifying the driver, before the due date.
It's resolved in the name of the person responsible.
A note on cost: filing a challenge makes you lose the 50% discount for voluntary payment. So if the camera ticket is small and the violation was yours, it's sometimes better to pay it with the discount instead of filing a challenge. The challenge pays off when the fine really belongs to the driver.
3. Your right: transfer the responsibility to the driver
Argentina's National Traffic Law establishes that the vehicle's owner is responsible unless they identify who was driving. Saying "it wasn't me" isn't enough: you need to provide specific details about the driver.
Details you'll need about the driver:
Full first and last name
DNI (national ID number)
Driver's license number (in some jurisdictions)
Exact rental dates
Proof that the car was in the driver's custody on those dates (the TripWip contract/booking)
4. What TripWip gives you to file the challenge
On request, TripWip gives you a support letter with the trip information, which includes:
Driver identification: first name, last name, DNI and license number.
Exact rental period (start and end date and time).
A statement that during that period the vehicle was in the exclusive possession and custody of the driver.
Reference to the contract/booking accepted by the driver.
How to request it: report the fine to TripWip with the license plate, the date of the violation and, if you have it, the ticket number. We'll send you the letter so you can attach it to your challenge. You can see the reporting procedure in What happens if fines and/or charges are incurred during the rental period?
5. Step by step, depending on where the violation happened
The challenge is filed with the authority that issued the fine (shown as the issuing agency on the ticket). There's no single office. These are the three most common situations.
🏙️ City of Buenos Aires (CABA)
In CABA the points system is the SEPC (Sistema de Evaluación Permanente de Conductores, the city's permanent driver evaluation system). Points go to the owner unless it's shown that possession or custody of the vehicle was handed over, the responsible driver is identified and the driver consents to the points deduction.
The challenge is filed with a Controlador de Faltas of the Dirección General de Administración de Infracciones (DGAI), through either of these two channels:
In person: at the main office (Av. Regimiento de Patricios 65) or at the neighborhood offices, with a prior appointment. You can book it on the City's appointments website (Turnos de la Ciudad) or by calling 147.
Online: a video-call hearing or a challenge via WhatsApp to Boti (11-5050-0147), Monday to Friday.
Steps:
Look up the violation with your license plate or DNI in the City's official system (also through Boti).
Book the appointment or start the challenge through one of the channels above.
Submit: your DNI, the vehicle registration card (cédula), the TripWip support letter and the driver's details.
For the points to be transferred (not just the fine), the driver must give their consent.
Keep in mind: by choosing to file a challenge with the controller, you lose the 50% discount for voluntary payment. That's why it's best to file it only when the violation actually belongs to the driver.
🛣️ National routes and federal highways
Look up the violation in the national system (consultainfracciones.seguridadvial.gob.ar), with your license plate or DNI.
Under the national scoring system, for automatic tickets the points go to the owner unless it's proven that the vehicle wasn't in their custody. The TripWip contract/booking proves exactly that.
File the challenge with the agency that issued the fine, attaching the support letter and identifying the driver.
🌆 Province of Buenos Aires and other provinces or municipalities
The challenge is filed with the Juzgado de Faltas (municipal traffic court) of the municipality that issued the fine (each municipality has its own).
Each jurisdiction has its own procedure, but all of them accept the transfer if the proof is clear.
Bring the support letter and the driver's details, within the deadline shown on the notice.
6. About the points
Not all camera tickets deduct points. Only some violations (the most serious ones) do. Many camera tickets are only a fine.
In CABA, the driver has to consent for the points to be moved. The fine can be transferred with the challenge; the points deduction requires that extra step.
7. Deadlines: act fast
The challenge must be filed before the due date shown on the notice.
For TripWip to charge the driver, report the fine within 90 days after the rental ends.
The sooner, the better: fines accrue surcharges and, if you miss the deadline, the debt is consolidated in your name.
This guide is for information purposes and describes the general procedure in Argentina. Specific requirements, addresses and deadlines may vary by jurisdiction and may change. For a specific violation, check the information on the official website of the agency that issued it. TripWip supports you by providing the trip documentation so you can file the challenge.