How do I communicate with the host?
To communicate with the host of the vehicle you want to rent, it is necessary for the reservation to be confirmed.
Once the reservation is confirmed, a direct chat with your host will be enabled in the app, along with their phone number, which will be available one day before the rental starts. You can reach out in case of any unforeseen events or to clear up any doubts you may have before picking up the car and during the rental period.
What to do if a host asks you to book outside of TripWip?
If a host suggests making a reservation outside of TripWip, DO NOT accept. Visit this article to learn the reasons.