TripWip

At TripWip, to ensure a pleasant experience for both parties, we give you the option to chat with your host once the rental has been accepted.

How do I communicate with the host?

How fines are managed on TripWip during the rental

If you can't return the car on time, learn about the available options and how to avoid additional charges.

Did you delay in returning the car? Here’s what you should do

Discover how toll charges are managed when renting a car on TripWip. Learn who is responsible for payment.

How to report toll expenses?

Roadside Assistance

We explain what happens in case of cancellation, when a refund is applicable, and what alternatives you can choose as a driver.

What happens if I cancel or my reservation is canceled as a driver?

A refund applies if the cancellation is made at least 48 hours in advance or if the host cancels. The refund is processed to the same payment method and may…

When and how do I receive a refund? Policies and steps to follow

If the host rejected your booking, find out what to do and how to quickly find another available car.

What happens if the host rejects my booking?

Learn how much the security deposit is on TripWip, how it works, and when it is released.

Is there a security deposit?

As a driver, it is essential to be aware of any fines or toll charges incurred while you have the car.

What to do if you receive a fine or toll charges during the rental period?

Properly checking in and out is essential to ensure the safety and transparency of each rental.
Below we explain step by step how to do it from the app 👇

How to check in and check out of the rental?

Managing My Reservation

Find answers and get help from Intercom Support and Community Experts

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