1️⃣ Confirm the reservation details
Check the date, time, and place of delivery.
Make sure you can be available at that time.
2️⃣ Prepare your car to be in its best version
A clean and well-maintained vehicle not only builds trust but also helps receive better ratings.
Exterior and interior cleaning: Wash the car, vacuum it, and remove personal items.
Basic check: Check oil, fuel, brake fluid, and coolant levels.
Tire pressure: Adjust it to the manufacturer's recommendations.
Accessories: Make sure to include everything the vehicle offers (fire extinguisher, spare tire, tools).
Fuel tank: Check the fuel delivery and return policies.
3️⃣ Documentation and requirements
Have the documents that prove the vehicle is authorized to drive on hand.
Confirm that the documentation matches what is registered in the app.
4️⃣ At the time of delivery
Respect the scheduled time.
Do a quick walk around the vehicle to check its condition with the driver.
Make sure the driver takes photos of the car following the guide and uploads them to the app before handing it over (exterior, interior, and mileage).
Explain the operation of special features: central locking, bluetooth, cameras, etc.
Only for Uruguay: request the driver to pay the corresponding rental fee, by transfer or cash, as you indicate.
5️⃣ After the rental
Check the condition of the car upon receiving it.
Take photos and upload them to the app, following the guide.
Report any incidents through TripWip's channels as soon as possible.
TripWip operates legally in each country and under terms and conditions designed to ensure safety and transparency. Following these steps helps protect your vehicle and provide an excellent experience for each driver.