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What to do if you don't receive your payment

What to do if the driver didn't pay you at the handover or the transfer never arrived, depending on the country. Never hand over the car unpaid.

  1. Uruguay: The payment is made by the driver at the time of vehicle delivery. Therefore, it is essential to verify that the payment has been made before handing over the car. If for any reason this does not happen, the host must report the situation to the TripWip team as soon as possible, through the following channels.

  2. Mexico and Argentina: In these countries, payments are managed directly by the TripWip team. If a delay in payment is identified (which is not common), contact the TripWip team as soon as possible, through the following channels.

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